Shipping policy
Thank you for shopping with us at Zaytun Vitamins. We appreciate your trust in our products. Please take a moment to review our shipping policy to ensure a smooth shopping experience.
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Responsibility for Delivered Orders: Zaytun Vitamins is not responsible for theft, stolen, or missing of any delivered orders. Once the order is shipped out and the carrier confirms delivery, the company will consider the order delivered.
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Delivery Timeframes: Orders within the United States are typically shipped within 3-5 business days. However, unforeseen circumstances may cause delays in delivery. Zaytun Vitamins will not be held responsible for late deliveries.
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International Orders: International deliveries usually take 15-20 business days. Delays may occur due to unforeseen circumstances, and the company will not be liable for such delays. Additionally, customers are responsible for any customs, VAT, import duties, or other country-imposed charges.
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Address Accuracy: Zaytun Vitamins will not be responsible for refunds associated with packages sent to the wrong address. Customers are urged to provide accurate shipping information during checkout. Once an order is placed, changes to the shipping address cannot be made. It is also the customer's responsibility to ensure their information is up-to-date for subscription orders.
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Lost or Missing Packages: For items that go missing in transit with carriers such as USPS, UPS, or Canada Post, customers are advised to reach out to these organizations directly. Once packages leave our fulfillment centers, Zaytun Vitamins cannot be held responsible for any delivery errors.
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International Shipping Duties: Customers are responsible for any duties, fees, or custom requirements associated with shipping outside of the United States. It is the purchaser's responsibility to understand and comply with their local regulations and laws when importing products from Zaytun Vitamins.
By placing an order with Zaytun Vitamins, you agree to abide by the terms outlined in this shipping policy. If you have any questions or concerns regarding your order, please don't hesitate to contact our customer service team at cs@zaytunvitamins.com
Thank you for choosing Zaytun Vitamins. We appreciate your business!
Resources and Contacts:
USPS United States Postal Service
Canada Post